Rainmaker Careers

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At Rainmaker, we attract and retain bright, personable, energetic industry and technical experts to fill each position. We also foster a corporate culture which encourages decision making, problem solving, and leadership in an enjoyable environment. We support flextime and telecommuting, require occasional travel, and offer excellent benefits including medical, dental and 401(k) matching. If Rainmaker is a good fit for your talents and if you'd like to be part of a team that rewards innovation and great ideas, submit your resume and let us know about you and your interests.

Did you know Rainmaker was voted one of Hotel Tech Report's Top Places to Work in Hotel Tech for 2018? Learn more!

To apply, please visit our Career Center by clicking here

Open Positions

Open

Technical Implementation Consultant

Summary

The Technical Implementation Consultant provides advanced-level business and technical thought leadership and support. This position is accountable for configuring, training and supporting new customers using Rainmaker revenue management software and will serve as an escalation point for the support team.

The Technical Implementation Consultant builds a strong basis for support with external and internal business partners to ensure they are fully committed to initiatives. To do so, the Technical Implementation Consultant works in conjunction with project leads, business consultants and other technical consultants for each implementation project and is accountable for all technical aspects of the project.


Key Accountabilities

• Quickly develop deep business and technical knowledge of Rainmaker’s pricing and revenue optimization solutions
• Conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment
• React quickly and decisively to deliver in various business conditions while paying attention to thoroughness and quality
• Distill and simplify complex topics and communicate in a coherent manner with a consultative approach
• Create value that enables customer success which results in mutual long-term engagement with Rainmaker.
• Engage with both internal and external clients with a high level of professionalism
• Driven to achieve with minimal supervision in a very dynamic and timeline-sensitive work environment
• Diagnose technical issues when they arise and escalate accordingly and appropriately
• Utilize Python, SQL, and other tools to build customer reports and address data points
• Identify new opportunities and alternative approaches to improve the implementation process
• Prepare for, and attend all project status calls
• Initiate communication with client’s technical contacts to champion all technical aspects of the Integration between Client environment and Rainmaker environment
• Drive the internal environment installation
• Continue communication with both technical and non-technical project members to get all technical requirements completed
• Update Salesforce with technical client information
• Assist in Nightly Processing Support; resolve errors in processing for Implementation clients, work to prevent and document issues as they arise.
• Work with Integrations Team on Vendor related changes, defects and improvements
• Provide input and feedback, from a business user’s perspective to the Rainmaker Product group, on solution features and functionality


Competencies:

Strong Communication
Client-Centered Approach
Professional Orientation
Results Orientation
Problem Solving
Partnering
Technical Expertise
Project Management


Qualifications and Experience:

• A Bachelor’s Degree or equivalent experience required.
• Prior experience with operations and/or pricing/revenue management solutions is preferred
• 1-3 years’ experience in a related field
• Prior experience with Property Management Systems preferred
• Excellent analytical, communication, client-focus, and collaborative skills
• Ability to manage multiple priorities and deadlines under pressure and work with limited direction and documentation
• Microsoft Outlook, Excel, Word, PowerPoint
• Microsoft SQL RDBMS, Advanced SQL, data importing/exporting/manipulation
• Experience with Python or similar language for scripting based tasks preferred
• XML create and edit
• Microsoft Windows Operating system, web services, file management, Remote Desktop
• Ability to travel, as required (30% - 40%)

Open

Director, Hospitality Sales - Central

You will be responsible for the overall sales of our market-leading, revolutionary products in the designated region. As a dynamic sales leader, you will establish relationships with senior executives of Owner Operators and Property Management firms. You will lead the full sales cycle and manage the process from the first call to closing.

The ideal candidate will have the ability to:

  • Quickly develop deep business and technical knowledge of Rainmaker’s pricing and revenue optimization solution which include guestrev, grouprev, revintel and revcaster
  • Initiate and grow the business relationship with new and existing Customers
  • Understand the Customer’s business and competitive landscape
  • Track and report on the sales process and sales performance
  • Collaborate with Marketing in the design, development, and execution of Pipeline Development plans and programs
  • Foster relationships to ensure the Customer has a clear understanding of our solution and how we can transform, support and grow the business to achieve revenue and net income maximization, along with asset value appreciation
  • Aggressively capture market share
  • Leverage all solutions and resources to exceed Customer value expectations
  • Continually assess opportunities for additional business with new and existing Customers
  • Develop and execute on business plans with the extended sales team
  • Engage internal resources early and often based on the account/Customer needs
  • Maintain sales discipline and leverage/manage a well thought out territory plan

 

REQUIRED SKILLS / EDUCATION:

  • Prior experience with SaaS providers, revenue management, hospitality industry, property management systems and CRS
  • Minimum of 4-6 years exceeding sales quota and performance objectives
  • Ability to complete the sales process from initial call to close independently
  • Ability to take direction and implement a Territory Plan and sales strategy
  • Must possess strong presentation and communication skills at multiple levels of an organization
  • Must be an individual who thinks strategically and sees the larger opportunity, without losing sight of the details
  • Experience evaluating competitive landscape, market trends, and customer insights
  • Leadership experience, including demonstrated ability to meet and exceed commitments, build consensus, negotiate resolutions and garner respect from other cross-functional team members
  • Entrepreneurial/start-up experience preferred and a desire to work in a fast-paced environment
  • Ability to manage multiple priorities and deadlines under pressure, work with limited direction and documentation, and thrive under expectations of aggressive growth
  • Must have excellent written and verbal communication skills and be highly motivated
  • Ability to travel up to 75% of the time
  • BS or equivalent

The Rainmaker Group supports flextime and telecommuting, requires travel and offers excellent benefits. Learn more about our beautiful workplace and flexible environment. Discover what it’s like to be part of a team that rewards innovation and great ideas! Apply here.

Open

Director, Hospitality Sales - West

You will be responsible for the overall sales of our market-leading, revolutionary products in the designated region. As a dynamic sales leader, you will establish relationships with senior executives of Owner Operators and Property Management firms. You will lead the full sales cycle and manage the process from the first call to closing.

The ideal candidate will have the ability to:

  • Quickly develop deep business and technical knowledge of Rainmaker’s pricing and revenue optimization solution which include guestrev, grouprev, revintel and revcaster
  • Initiate and grow the business relationship with new and existing Customers
  • Understand the Customer’s business and competitive landscape
  • Track and report on the sales process and sales performance
  • Collaborate with Marketing in the design, development, and execution of Pipeline Development plans and programs
  • Foster relationships to ensure the Customer has a clear understanding of our solution and how we can transform, support and grow the business to achieve revenue and net income maximization, along with asset value appreciation
  • Aggressively capture market share
  • Leverage all solutions and resources to exceed Customer value expectations
  • Continually assess opportunities for additional business with new and existing Customers
  • Develop and execute on business plans with the extended sales team
  • Engage internal resources early and often based on the account/Customer needs
  • Maintain sales discipline and leverage/manage a well thought out territory plan

 

REQUIRED SKILLS / EDUCATION:

  • Prior experience with SaaS providers, revenue management, hospitality industry, property management systems and CRS
  • Minimum of 4-6 years exceeding sales quota and performance objectives
  • Ability to complete the sales process from initial call to close independently
  • Ability to take direction and implement a Territory Plan and sales strategy
  • Must possess strong presentation and communication skills at multiple levels of an organization
  • Must be an individual who thinks strategically and sees the larger opportunity, without losing sight of the details
  • Experience evaluating competitive landscape, market trends, and customer insights
  • Leadership experience, including demonstrated ability to meet and exceed commitments, build consensus, negotiate resolutions and garner respect from other cross-functional team members
  • Entrepreneurial/start-up experience preferred and a desire to work in a fast-paced environment
  • Ability to manage multiple priorities and deadlines under pressure, work with limited direction and documentation, and thrive under expectations of aggressive growth
  • Must have excellent written and verbal communication skills and be highly motivated
  • Ability to travel up to 75% of the time
  • BS or equivalent

The Rainmaker Group supports flextime and telecommuting, requires travel and offers excellent benefits. Learn more about our beautiful workplace and flexible environment. Discover what it’s like to be part of a team that rewards innovation and great ideas! Apply here.

Open

Director, Hospitality Sales - Gaming

You will be responsible for the overall sales of our market-leading, revolutionary products in the designated region. As a dynamic sales leader, you will establish relationships with senior executives of Owner Operators and Property Management firms. You will lead the full sales cycle and manage the process from the first call to closing.

The ideal candidate will have the ability to:

  • Quickly develop deep business and technical knowledge of Rainmaker’s pricing and revenue optimization solution which include guestrev, grouprev, revintel and revcaster
  • Initiate and grow the business relationship with new and existing Customers
  • Understand the Customer’s business and competitive landscape
  • Track and report on the sales process and sales performance
  • Collaborate with Marketing in the design, development, and execution of Pipeline Development plans and programs
  • Foster relationships to ensure the Customer has a clear understanding of our solution and how we can transform, support and grow the business to achieve revenue and net income maximization, along with asset value appreciation
  • Aggressively capture market share
  • Leverage all solutions and resources to exceed Customer value expectations
  • Continually assess opportunities for additional business with new and existing Customers
  • Develop and execute on business plans with the extended sales team
  • Engage internal resources early and often based on the account/Customer needs
  • Maintain sales discipline and leverage/manage a well thought out territory plan

 

REQUIRED SKILLS / EDUCATION:

  • Prior experience with SaaS providers, revenue management, hospitality industry, property management systems and CRS
  • Minimum of 4-6 years exceeding sales quota and performance objectives
  • Ability to complete the sales process from initial call to close independently
  • Ability to take direction and implement a Territory Plan and sales strategy
  • Must possess strong presentation and communication skills at multiple levels of an organization
  • Must be an individual who thinks strategically and sees the larger opportunity, without losing sight of the details
  • Experience evaluating competitive landscape, market trends, and customer insights
  • Leadership experience, including demonstrated ability to meet and exceed commitments, build consensus, negotiate resolutions and garner respect from other cross-functional team members
  • Entrepreneurial/start-up experience preferred and a desire to work in a fast-paced environment
  • Ability to manage multiple priorities and deadlines under pressure, work with limited direction and documentation, and thrive under expectations of aggressive growth
  • Must have excellent written and verbal communication skills and be highly motivated
  • Ability to travel up to 75% of the time
  • BS or equivalent

The Rainmaker Group supports flextime and telecommuting, requires travel and offers excellent benefits. Learn more about our beautiful workplace and flexible environment. Discover what it’s like to be part of a team that rewards innovation and great ideas! Apply here.

Open

Product Manager

SUMMARY

The Alpharetta based Product Manager will play a critical role in the evolution of Rainmaker’s hotel revenue management technology stack.  This position is responsible for setting a product vision and strategy and clearly articulating the business value to the product team so they understand the intent behind the new product and/or release. The PM will work closely with sales, account management, product engineering and leadership teams to effectively own the creation and execution of the product roadmap ensure products that are delivered meet the needs of the market and keep in line with Rainmaker’s product strategy objectives.

Rainmaker’s platform consists of four products.  guestrev, Rainmaker’s flagship product, is a market leading room rate optimization tool geared to enable hoteliers to sell the right room to the right guest(s) at the right time and of course, at the optimal price.  grouprev helps hotels incorporate the impact of group business – from a forecasting, transient displacement and facilities management perspective – into their revenue management strategy while also optimizing room and other ancillary revenues that are derived from each guest from the group.  revintel is Rainmaker’s business intelligence (BI) engine that collects and aggregates critical data from disparate systems and delivers actionable insights to a hotelier’s desktop, allowing them to monitor their asset’s health metrics and overall performance as they compare to their strategic goals, competitors’ performance in their respective market(s) and other benchmarks.  revcaster compliments these efforts by allowing hotel operators to keep tabs on their competitors’ rates for similar inventory which enables them to make more educated decisions in their own pricing strategy.

 

Key accountabilities

  • Maintain a centralized, platform product vision for the Rainmaker products
  • Lead cross-functional sessions for product strategy and planning, design reviews, release/product demos, etc.
  • Lead release, user and implementation documentation efforts
  • Manage the entire product line life cycle from strategic planning to tactical activities
  • Build and maintain internally and externally sharable roadmaps
  • Conduct market research and specify market requirements for current and future products
  • Collaborate with customers and other influencers to ensure a well-rounded understanding of product needs
  • Periodically present product strategy updates to Senior Leadership and to the broader organization

 

Competencies

Communication

Project Management

Change Leadership

Valued product ownership

Professional Orientation

Results Orientation           

Problem Solving

Partnering                          

Technical Expertise


Qualifications & Experience

  • 3-5 years’ experience in Product Management
  • Proficiency using Aha!, JIRA and/or similar tools to track dev tasks and build, maintain, and share product roadmaps
  • Experience with release management in an agile development environment
  • Knowledge of the Microsoft stack (C#/.NET, ASP.NET, IIS, SQL Server, etc.) is a plus
  • Working knowledge of web technologies (HTML, JavaScript, etc.) is a plus
  • Experience with hotel technology systems highly preferred