Customer-centered approach delivers easier implementation and faster results.
The Rainmaker Group's LRO Product Suite and Revenue Management Services enables greater Multi-Family Operator Profitability through a customer-intimate approach to project implementation and support.Rainmaker ensures the successful implementation of every LRO system by applying a proven collaborative approach to each installation and leveraging its extensive experience in revenue management systems and practices.
Professional Project Management
A professional Rainmaker Project Manager works jointly with each client to develop and execute an implementation and training schedule that meets the client's individual requirements. Rainmaker's proven step-by-step implementation process is based on close cooperation with the client's corporate executives and property-level managers to provide:
- On-time delivery to match the implementation schedule
- Clear, agreed-upon project life cycle management with specific deliverables
- Proactive risk management
To provide the most efficient and effective installation, Rainmaker's Project Manager coordinates with the client's executive team at the beginning of each implementation to agree upon the optimum installation timing and identify key staff who will be involved. Once this is accomplished, Rainmaker moves the implementation into high gear to bring the LRO system online as quickly as possible.
Flexible Implementation
To make advanced Revenue Management Benefits available to any size of organization, revolution LRO may be implemented as an ASP (Application Service Provider) product, with Rainmaker providing hosting services from its secure data center; or clients can license it for use on their own computer server equipment and self-host the application. In both ASP and client-hosted implementations, LRO may be accessed by a virtually unlimited number of users, properties and divisional and corporate offices. Each user sees a uniform screen to make the system easier learn and allow simplified cross training between properties.
The LRO implementation process includes:
- Launch planning meetings for multi-family executives, management and staff
- Data gathering
- Case study analysis to develop best practices materials
- Implement LRO software
- Training seminars for executives, management and staff
